When you update the files for a specific variant you may want to notify all previous customers. This can also be used for pre-orders of a product where you attach the files after the initial purchase and then notify all customers that their files are ready.
- Visit https://skypilotapp.com/products
- Select your product and product variant
- Update files/videos for a given product
- Click the gear dropdown in the top right
- Click Notify Customers
- Fill in email subject and body with the content you would like to send to past purchasers
- Click Submit
This will notify all previous customers who purchased this item while Sky Pilot was installed in your Shopify store.