When you update the files for a specific variant you may want to notify all previous customers. This can also be used for pre-orders of a product where you attach the files after the initial purchase and then notify all customers that their files are ready.
Select your product and product variant
Update files/videos for a given product
Click the gear dropdown in the top right
Click Notify Customers
Fill in email subject and body with the content you would like to send to past purchasers
Click Submit
This will notify all previous customers who purchased this item while Sky Pilot was installed in your Shopify store.
In order to maximize deliverability of standard Sky Pilot notifications bulk notifications are currently limited variants with less than 5,000 orders/notifications. For updates with more than 5,000 notifications we recommend using a mailing app such as Klaviyo or ActiveCampaign.